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Terms Of Service

Last Updated: 21.11.2025

1. Introduction

Welcome to horizonsedgeai.com (“Website”).
The Website is operated by Mark Berkovics, a self-employed freelance professional (“autónomo”) registered in Spain under the trade name Horizons Edge (“we”, “our”, “us”).

These Terms of Service (“Terms”) govern your access to and use of the Website and any informational content, communications, or materials provided through it. If you engage Horizons Edge for any professional services, those services will be subject to a separate written contract, Statement of Work (“SOW”), proposal, or Master Services Agreement (“MSA”). In the event of conflict, the terms of any signed contract will prevail.

By accessing or using the Website, you agree to be bound by these Terms.

This Website is intended exclusively for business-to-business (B2B) users. If you do not agree to these Terms, please discontinue your use of the Website.

 
2. Company Information & Contact

Business Name: Horizons Edge
Operator: Mark Berkovics (Autónomo)
Registered Address: Carrer de Pelfort 25 bajos B, Barcelona, Spain
Email: [email protected]
Phone: +34 692 682 499

 
3. Scope of the Website

The Website provides:

  • General information about AI consulting, custom automations, and bespoke AI workflow solutions;

  • Case studies, educational content, and company information;

  • A mechanism to book a discovery call or contact us.

The Website does not:

  • Offer online purchases;

  • Require or create user accounts;

  • Provide legal, financial, or business advice;

  • Provide any guarantee of service availability, accuracy, or completeness of content.

All professional work is subject to a separate signed agreement.

 
4. Services Provided Outside This Website

Horizons Edge provides:

  • Custom AI workflows, chatbots, and automation systems;

  • AI business audits;

  • Implementation, optimization, and integration of AI solutions;

  • Ongoing support, maintenance, and monitoring on a monthly retainer.

All such services are governed by a separate written contract, which overrides these Terms.

 
5. Intellectual Property Rights
5.1 Ownership of Website Content

All text, images, graphics, software, trademarks, logos, and other materials on the Website are owned by Horizons Edge or licensed for our use. You may not copy, reproduce, distribute, or modify any content without prior written permission.


5.2 Ownership of Professional Deliverables

Unless otherwise expressly stated in a signed contract:

  • Horizons Edge retains full ownership of its underlying code, reusable components, libraries, frameworks, prompts, templates, scripts, workflows, and methodologies created or used in the course of providing services.

  • The client receives a business-use license to use the specific deliverables produced for them.

  • Clients may not resell, redistribute, replicate, or commercially exploit any deliverables outside the scope of their internal business use unless expressly permitted in writing.

This structure allows Horizons Edge to reuse non-client-specific code and methods across projects.

 
6. Use of AI and Limitations
6.1 Non-Deterministic Outputs

AI systems are inherently probabilistic and non-deterministic.
Therefore:

  • Outputs may contain errors, omissions, inaccuracies, or hallucinations;

  • Results may vary from one execution to another;

  • AI-generated content should not be considered authoritative or automatically reliable.


6.2 Human Oversight Required

Before any AI solution is put fully into production, clients are strongly advised to implement a human-in-the-loop review phase, in which:

  • A human operator reviews and approves outputs;

  • The system’s reliability is monitored over time;

  • Appropriate safeguards and validation processes are implemented.

Horizons Edge may recommend or require this phase depending on the project.


6.3 No Professional Advice

AI solutions provided by Horizons Edge:

  • Are not a substitute for legal, financial, or other regulated professional advice;

  • Must not be used as the sole basis for legal, financial, compliance, or high-risk business decisions.

Clients are responsible for ensuring that all AI outputs are reviewed and validated by competent personnel.

 
7. Client Data, Confidentiality & GDPR
7.1 Roles Under GDPR

In the context of client projects:

  • Client is the Data Controller of any personal data processed as part of their business operations.

  • Horizons Edge acts as a Data Processor, processing such data solely on the client’s documented instructions.

For Website usage:

  • Horizons Edge may act as a Data Controller for analytics or contact form submissions.


7.2 Data Processing Agreement

A separate Data Processing Agreement (DPA) will be provided and signed as part of the service contract. These Terms include only high-level GDPR obligations.


7.3 Data Storage & Transfers

Where required to perform services:

  • Data may be processed within the EU or in third countries using providers offering adequate safeguards (e.g. Standard Contractual Clauses).

  • Some AI APIs or cloud tools may be hosted outside the EU.

Clients are responsible for verifying that the input data they provide is lawful and compliant.


7.4 Confidentiality

Both parties agree to keep each other’s confidential information secure and not disclose it to third parties except as required by law.


7.5 Use of Case Studies & Logos

Horizons Edge may publish:

  • Case studies

  • Testimonials

  • Client logos

  • Descriptions of completed work

Only with the client’s prior written consent.

 
8. Acceptable Use Policy

You may not use the Website or any services provided by Horizons Edge for:

  • Any illegal activity;

  • Spam, fraud, or deceptive practices;

  • Harassment, hate content, or defamation;

  • Activities that violate GDPR or other data protection laws;

  • Creating or assisting systems intended for surveillance, discrimination, or other harmful uses.

We reserve the right to refuse service to any individual or business engaging in prohibited activities.

 
9. Payments, Retainers & Refunds
9.1 Payment Method

All payments are made via bank transfer unless otherwise agreed in writing. Invoices are typically issued in EUR.


9.2 Phased Payments

Projects may include phased billing (e.g., POC phase, development phases). If a project does not proceed beyond a phase, fees for completed work remain payable.


9.3 Retainers

For ongoing support and maintenance:

  • Retainers are billed monthly.

  • To terminate a retainer, clients must provide at least 7 days’ written notice before the renewal date.


9.4 Refunds

Horizons Edge does not offer refunds for completed work, hours spent, or phases delivered. Refund terms, if any, will be specified in the signed contract for each project.

 
10. Third-Party Services

Our AI solutions may integrate third-party APIs, cloud services, or models (e.g., OpenAI, Google Cloud). Their terms and service availability are outside our control.

Horizons Edge is not liable for downtime, changes, or results influenced by third-party systems.

 
11. Limitation of Liability

To the maximum extent permitted by law:

  • Horizons Edge is not liable for indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, or data.

  • Our total aggregate liability arising from or related to the Website or any services shall not exceed the total fees paid by the client to Horizons Edge in the 12 months preceding the event giving rise to the claim.

This limitation applies regardless of legal theory, including negligence, contract breach, or tort.

Nothing in these Terms excludes liability that cannot legally be excluded under Spanish or EU law.

 
12. Indemnification

You agree to indemnify and hold Horizons Edge harmless from any claims, damages, losses, or penalties arising from:

  • Your unlawful use of data;

  • Your misuse of AI systems or outputs;

  • Your violation of these Terms;

  • Any infringement caused by materials or data you supply.

 
13. Website Content Disclaimer

All Website content is provided for informational purposes only and does not constitute:

  • Business advice

  • Legal advice

  • Financial advice

  • Technical guarantees

You use all information at your own risk.

 
14. Age & B2B Restriction

This Website and all services are intended solely for users aged 18+ and for business/commercial purposes only.

 
15. Changes to the Terms

We may update or modify these Terms at any time by posting a revised version on the Website.
The date of the latest revision will appear at the top.

Continued use of the Website after changes constitutes acceptance of the updated Terms.

 
16. Governing Law & Jurisdiction

These Terms are governed by the laws of Spain.
Any disputes shall be resolved exclusively in the courts of Barcelona, Spain.

 
17. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

 
18. Entire Agreement

These Terms constitute the entire agreement regarding Website use.
Professional services are governed by separate written contracts.